Domain Name Transfer Failure

When transferring a domain from one Registrar to another, be sure you take the proper steps in coordinating this effort. Failure to do so may disrupt your service.

You always initiate a domain name transfer with the new company (takes 5 to 7 days). There are many obstacles that make a valid domain registration transfer fail. The most likely cause for failed transfers are:

• Domain name is in redemption. You must pay the current Registrar before you may transfer.
• If your domain with your current registrar is less than 60 days, then transfers are not allowed.
• Your domain status is "locked". This is for your protection against false requests; request from your current registrar to unlock your domain.
• Your whois information is incorrect or private. You must have your valid email listed as the Admin Contact Email so you can receive a confirmation letter from the current registrar; you must follow the instructions provided in the subsequent letter.
• An invalid EPP code ("Auth key") was provided. An Authorization key is required for most domain names; you must get the Authorization key from the current registrar and provide it to the new registrar.

It is a good idea to initiate your domain registration transfers at least 1 month before the domain expires. This will provide plenty of time to fix mistakes and re-initiate the transfer in time.